Complex workflows,
quietly intuitive products.
We translate complex operational workflows into intuitive software journeys, interactive design specifications, and robust product prototypes built to scale.
Studio Focus
Product journeys that feel calm, clear, and engineered to scale.
120+
Flows mapped & shipped
4.9★
Average partner rating
Design services, served warm.
Each engagement is a self-contained course — clear deliverables, honest pricing, and a calm delivery pace your team can plan around.
Operational Workflow UX Audit
We walk every screen, handoff, and dead end in your internal or customer-facing software, then hand you a prioritized map of friction — ranked by effort versus impact.
- ✓ Full annotated workflow map (Figma)
- ✓ Friction heat report with severity scores
- ✓ Prioritized 30/60/90-day fix roadmap
User Journey Mapping
Evidence-based journey maps built from stakeholder interviews, support logs, and analytics — so decisions stop relying on guesswork.
- ✓ 6–8 stakeholder interviews
- ✓ Opportunity & emotion mapping
- ✓ Executive-ready journey poster
Interactive Design Specification
Clickable, annotated specifications your engineers can build from — states, edge cases, and empty screens all documented.
- ✓ Annotated Figma prototype
- ✓ Interaction & state matrix
- ✓ Engineer walkthrough session
High-Fidelity Product Prototype
A production-grade, clickable prototype of your core product surface — ideal for investor demos, usability tests, or de-risking a build before engineering starts.
- ✓ Up to 12 fully designed screens
- ✓ Micro-interactions & loading states
- ✓ Two structured revision rounds
Design System & Token Library
A living component library with tokens, documentation, and governance rules so your product stays coherent as the team grows.
- ✓ 40+ production components
- ✓ Color, type & spacing tokens
- ✓ Usage & contribution guidelines
SaaS Dashboard Interface
Data-dense dashboards designed for scanability — role-based views, sensible defaults, and calm visual hierarchy for daily operators.
- ✓ Core dashboard & detail views
- ✓ Table & filter patterns
- ✓ Responsive & dark-mode ready
Mobile App UI/UX Suite
Native-feeling iOS and Android flows with thumb-friendly ergonomics, platform conventions respected, and handoff assets prepared for your engineers.
- ✓ 8–10 key app screens
- ✓ Gesture & transition notes
- ✓ Platform guideline compliance
Onboarding Flow Optimization
We redesign first-run experiences so new users reach their aha moment faster — fewer steps, clearer guidance, measurable activation lift.
- ✓ Activation funnel teardown
- ✓ Redesigned onboarding sequence
- ✓ A/B test recommendations
Usability Testing & Iteration
Moderated sessions with real users, timestamped findings, and a revised design pass — evidence before opinions, every time.
- ✓ 5 moderated user sessions
- ✓ Severity-ranked findings reel
- ✓ One focused redesign pass
A deliberate, four-step rhythm.
Listen & Map
We sit with your team, walk the real workflows, and surface what actually slows people down.
Days 1–3
Shape the Flow
Low-fidelity structure first — information architecture and journeys agreed before any pixels.
Days 4–8
Craft & Specify
High-fidelity screens, interactive prototypes, and engineering-grade annotations.
Days 9–18
Hand Off Gently
Recorded walkthrough, tidy Figma libraries, and a support window while your team builds.
Final 3 days
Kind words from calm teams.
“They untangled a workflow our team had argued about for two years. The audit paid for itself in the first sprint after handoff.”
Marta Soler
Head of Operations · Logistics Platform
“The prototype was so complete our engineers barely asked questions. Specs, states, edge cases — everything was already there.”
Jonas Vermeulen
CTO · Field Service SaaS
“Working with UserExpLab feels like a quiet coffee, not a fire drill. Thoughtful pace, sharp output, zero drama.”
Elena Ruiz
Product Lead · Healthtech
Questions, gently answered.
The kettle is on
Let's make your product feel effortless.
Share a little about your workflow, your users, and where things feel heavy. We'll reply with an honest plan and a clear price.